• EN
  • Privacy Statement

    Protection of data privacy: Your right – our obligation

    You can count on us to protect the privacy of your personal data... because protecting your privacy when we process your data is a matter of importance to STEAG Energy Services GmbH that is taken into consideration in all of our business processes.

    We‘d therefore like to take this opportunity to explain to you the guidelines that we apply to the processing of personal data. The present statement and any further information that may be pertinent to the processing and use of your personal data will be provided at any location on this site where we ask you to supply such data.

    1. Information regarding the gathering of personal data

    1.1 The protection of personal data is important to STEAG Energy Services GmbH. Therefore, the STEAG company named in the legal notice (“STEAG”) operates these websites as the responsible body in accordance with Art. 4 Number 7 GDPR.

    1.2 You can contact our data protection officer by post at the following address:

    STEAG GmbH
    Group data protection officer
    Erwin Wolff
    Rüttenscheider Straße 1-3
    45128 Essen
    + 49 201 801-4334

    2. Gathering of personal data when visiting our website

    2.1 You can use virtually the whole of the Internet service of STEAG Energy Services GmbH without us requiring personal data from you. Only a small number of services which you can find on our websites require the provision of personal data in order for you to be able to use them.

    2.2 Should you use the Internet service of STEAG Energy Services GmbH, technical access data is automatically recorded and evaluated by the Internet server (web server) of STEAG Energy Services GmbH. However, this data cannot be allocated to a specific person; in such a case, the individual user remains anonymous.

    The data which is recorded includes:

    • IP address
    • Date and time of enquiry
    • Time zone difference to Greenwich Mean Time (GMT)
    • Content of the request (concrete page)
    • Access status/HTTP status code
    • Respective amount of data transferred
    • Website from which the request originates
    • Browser
    • Operating system and its interface
    • Language and version of the browser software

    When individual Internet sites are accessed, this data is transferred to our web servers by your Internet browser. The legal basis is Art. 6 Paragraph 1 Letter f) of the GDPR.

    We use this technical access information to constantly improve the attractiveness and users' experience of our websites and their contents and to identify potential technical issues in our internet presence.

    2.3 When you get in touch with us via a contact form, you consent that we save the data you provided (for example your email address, name, telephone number), so that we can answer your questions. Once your enquiry has been processed, your data will be deleted.

    2. 4 Duration of the storage of personal data

    We delete your personal data as soon as they are no longer necessary for the above-mentioned purposes, unless statutory obligations to retain data preclude deletion.

    3. Cookies

    In certain areas of our Internet service, we also use cookies. Cookies are small data elements which an Internet server can send to your computer. For the duration of your visit to our Internet service, your computer can be identified by such cookies or the use of our Internet pages can be made easier for you. We do not use cookies in order to collect personal data. It is possible for you to set your Internet browser in such a way that you are informed of the acceptance or rejection of cookies. You can for example find out more about this in the assistance system of your Internet browser.

    4. Statistische Auswertungen

    Google Analytics

    Soweit Sie Ihre Einwilligung erklärt haben, wird auf dieser Website Google Analytics eingesetzt, ein Webanalysedienst der Google Ireland Limited (Google). Die Nutzung umfasst die Betriebsart Universal Analytics: Durch diese ist es möglich, Daten, Sitzungen und Interaktionen über mehrere Geräte hinweg einer pseudonymen User-ID zuzuordnen und dadurch die Aktivitäten eines Nutzers geräteübergreifend zu analysieren.

    Google Analytics verwendet sog. Cookies: Dies sind Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung unserer Website durch Sie ermöglichen. Die durch das Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Im Falle der Aktivierung der IP-Anonymisierung auf dieser Website, wird Ihre IP-Adresse von Google jedoch innerhalb von Mitgliedstaaten der Europäischen Union (EU) oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt. Wir weisen Sie darauf hin, dass auf dieser Webseite Google Analytics um eine IP-Anonymisierung erweitert wurde, um eine anonymisierte Erfassung von IP-Adressen (sog. IP-Masking) sicherzustellen. Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt. Weitere Informationen zu Nutzungsbedingungen und Datenschutz finden Sie unter https://www.google.com/analytics/terms/de.html bzw. unter https://policies.google.com/?hl=de.

    Zwecke der Verarbeitung:
    Im Auftrag des Betreibers dieser Website wird Google die Informationen nutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen gegenüber dem Websitebetreiber zu erbringen. Rechtsgrundlage: Die Rechtsgrundlage für den Einsatz von Google Analytics ist Ihre Einwilligung gemäß Art. 6 Abs. 1 S.1 lit. a DSGVO.

    Empfänger / Kategorien von Empfängern:
    Der Empfänger der erhobenen Daten ist Google. Übermittlung in Drittstaaten: Die personenbezogenen Daten werden unter dem EU-US Privacy Shield auf Grundlage des Angemessenheitsbeschlusses der Europäischen Kommission in die USA übermittelt. Das Zertifikat können Sie hier abrufen.

    Dauer der Datenspeicherung
    Die von uns gesendeten und mit Cookies, Nutzerkennungen (z. B. User-ID) oder Werbe-IDs verknüpften Daten werden nach 14 Monaten automatisch gelöscht. Die Löschung von Daten, deren Aufbewahrungsdauer erreicht ist, erfolgt automatisch einmal im Monat.

    Sie können Ihre Einwilligung jederzeit mit Wirkung für die Zukunft widerrufen, indem Sie die Speicherung der Cookies durch eine entsprechende Einstellung Ihrer Browser-Software verhindern; wir weisen Sie vorsorglich darauf hin, dass Sie in diesem Fall gegebenenfalls nicht alle Funktionen dieser Website vollumfänglich werden nutzen können. Sie können darüber hinaus die Erfassung der durch das Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem Sie das Browser-Add-on herunterladen und installieren. Opt-Out-Cookies verhindern die zukünftige Erfassung Ihrer Daten beim Besuch dieser Website. Um die Erfassung durch Universal Analytics über verschiedene Geräte hinweg zu unterbinden, müssen Sie das Opt-Out auf allen genutzten Systemen durchführen. Wenn Sie hier klicken, wird das Opt-Out-Cookie gesetzt:

    5. Use of social media plugins

    Our website does not use social media plugins. Where we embed the icons of social networks such as Facebook, Twitter, Xing and LinkedIn, we only refer to these networks with an external link. In some cases, the link refers to a content sharing service of the respective network. This means that you can share the page you have accessed with other users via the social network page to which you are referred to by the sharing button.

    6. Newsletter

    6.1 You can subscribe to a free newsletter on our website. When subscribing to the newsletter, the data entered into the subscription form is transmitted to us:

    • Title
    • First name
    • Last name
    • Email

    Your consent is obtained for the processing of your data during the subcription process and reference is made to this Privacy Statement. No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for dispatching the newsletter.

    6.2 The legal basis for the processing of data after subscription to the newsletter by the user is Art. 6 Para. 1 lit. a DSGVO, provided the user has given his consent.

    6.3 The recording of the user's e-mail address serves to deliver the newsletter. The collection of other personal data as part of the subscription process serves to prevent misuse of the services or the e-mail address used.

    6.4 The data will be deleted as soon as they are no longer required to achieve the purpose for which they were acquired. The user's e-mail address will therefore remain stored as long as the newsletter subscription is active.

    6.5 The subscription of the newsletter can be discontinued by the users at any time. For this purpose an unsubscribe link is included in every newsletter. This link also enables users to withdraw their consent to the storage of personal data collected during the registration process.

    7. Google Maps

    We use Google Maps on this website to display maps directly on the website and to enable you to use the map functionality.

    When you visit the website, Google receives information that you have accessed the corresponding subpage on which the map is integrated. Personal data may be transmitted regardless of whether you are logged in to a Google user account or not.

    Further information in this regard as well as on data processing and the protection of your privacy can be found at https://www.google.de/intl/en/policies/privacy  

    By clicking on this box you accept the transfer of data to Google Maps. Further information can be found here.

    8. Objection or revocation of consent to the processing of your data

    8.1 Should you have issued your consent to the processing of your data, you can revoke it at any time. Such a revocation affects the lawfulness of the processing of your personal data, once you have declared this to us.

    8.2 Should we base the processing of your personal data on the balancing of interests, you can raise an objection to the processing. This is the case in particular if the processing is not necessary to fulfil a contract with you, which is set out by us in the description of the functions below. When exercising such a right of objection, we would kindly request that you explain the reasons why we should not carry out the processing of your personal data. In case of a justified objection, we will check the facts and either suspend or adjust the data processing or explain to you the mandatory protectable reasons by reason of which we will continue the processing.

    8.3 It goes without saying that you can object to the processing of your personal data for advertising and data analysis purposes. You can inform us via the contact details below of your objection to advertising: info@steag.com 

    9. Your rights

    9.1 You have the following rights vis-à-vis us regarding the processing of your personal data:

    • Right to information,
    • Right to correction or deletion,
    • Right to limitation of processing,
    • Right to raise an objection to the processing,
    • Right to data transferability.

    9.2 You also have the right to complain to a data processing supervisory authority about the processing of your personal data by us.

    Status as of 6-30-2020